Privacy Policy
Last Updated: March 25, 2024
This Privacy Policy describes how Indian Books and Periodicals ("IBP Books", "we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, mailing address, and phone number.
- Account Information: Username, password, and account preferences.
- Payment Information: Credit card details, billing address, and other payment details.
- Order Information: Products purchased, order history, shipping details, and transaction records.
- Communication Information: Customer service inquiries, product reviews, and survey responses.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Information: Pages visited, time spent on pages, links clicked, and browsing patterns.
- Location Information: General location based on IP address.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your orders
- Create and manage your account
- Provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Send marketing communications (if you have opted in)
- Improve our website and services
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We may share your personal information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping carriers, customer service providers).
- Business Partners: Publishers, distributors, and other partners with whom we collaborate.
- Legal Authorities: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and review your personal information
- Correct inaccuracies in your personal information
- Delete your personal information
- Object to or restrict the processing of your personal information
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Transfers
Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure that such transfers comply with applicable data protection laws.
8. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Indian Books and Periodicals
2783, 1st floor,
Bhagat Singh Gali No. 6,
Chuna Mandi, Pahar Ganj
New Delhi, 110055
India
Email: ibpnd@indianbooksandperiodicals.com
Phone: +91-8802326021