Measuring Service Quality in Academic Libraries Using SERVQual Scale
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| Author: | Dr Durgesh Singha and Dr Aditya Tripathi |
| ISBN 13: | 9789381539347 |
| Year: | 2015 |
| Subject: | Library and Information Science |
| Author: | Dr Durgesh Singha and Dr Aditya Tripathi |
| ISBN 13: | 9789381539347 |
| Year: | 2015 |
| Subject: | Library and Information Science |