Assessing Service Quality : Satisfying the Expectations of Library Customers
$65.00
| Author: | Peter Hernon and Ellen Altman |
| ISBN 10: | 8170005766 |
| Year: | 2009 |
| Subject: | Library and Information Science |
| Author: | Peter Hernon and Ellen Altman |
| ISBN 10: | 8170005766 |
| Year: | 2009 |
| Subject: | Library and Information Science |