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1-800-Worlds: The Making of the Indian Call Centre Economy
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1-800-Worlds: The Making of the Indian Call Centre Economy
Author
Mathangi Krishnamurthy
Specifications
ISBN 13 : 9780199476053
year : 2017
language :
binding :
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Description
Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1-800-Worlds engages with the complex negotiations that underlie the ostensible success of new service economies.
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